Introduction
Welcome to Zoho Assist Benefits of a remote support software System requirements Remote Support Sessions
Viewer console Customer console Scheduled session Screen sharing session Organization Setup
Manage technicians Session recording Audit logs Analytics Rebranding Email templates Import, add, and manage contacts Configuring departments Integrations, APIs and SDK Security Settings
Privacy settings Breach notification and data protection Two-factor authentication Data cleanup Mobile apps and plugins
Technician mobile app Customer mobile app Desktop plugin Get support plugin Configuring Unattended Computers
Installation methods Bulk deployment Accessing and working on an unattended computer Diagnostic tools (remote, command, prompt, users, groups) Power options (wake on LAN, shutdown, reboot) Unattended access settings
Computer grouping Group permission Analytics Session confirmation and security setup Summary
What’s new? Best practices for administrators What’s next? Frequently asked questions 
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